Frequently Asked Questions
Everything you need to know about your Flower Instincts experience.
What is the shipping timeframe for my order?
We offer worldwide shipping. Orders are typically processed within 2-3 business days, with standard delivery taking 5-10 business days depending on your location.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all Flower Instincts tags attached.
How do I know which size to choose?
Each product page features a detailed size guide. Our silhouettes often feature a signature luxury fit; if you are between sizes, we recommend sizing up for a more relaxed aesthetic.
Where are your garments produced?
Quality is our priority. Our collections are designed in-house and manufactured in premium facilities across Europe to ensure ethical standards and superior craftsmanship.
Can I cancel or modify my order after it has been placed?
Once an order is placed, it is sent immediately to our fulfillment center. We cannot guarantee modifications, but please contact our support team within one hour of purchase for assistance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay.